Anyone been to Toledo Bend lately?

[T-Boo]

Well, I have to give it to Motorguide. Their customer service reps are really great. Very understanding, willing to honor warranty commitments, quick shipment of replacement motors, and quick to return phone calls.
I bought a Vari-Max last April that all of a sudden wouldn't go forward. They sent a replacement (R3 model), but that broke after two days (head acting like it's not getting power).
They shipped a new R3 yesterday that should be on my doorstep this evening.

Sorry for the thread derail.

[Crankbait36]

Originally Posted by T-Boo

Well, I have to give it to Motorguide. Their customer service reps are really great. Very understanding, willing to honor warranty commitments, quick shipment of replacement motors, and quick to return phone calls.
I bought a Vari-Max last April that all of a sudden wouldn't go forward. They sent a replacement (R3 model), but that broke after two days (head acting like it's not getting power).
They shipped a new R3 yesterday that should be on my doorstep this evening.

Sorry for the thread derail.

We have had that problem with the Vari max twice on my fathers boat! Now the dang thing is out of warranty and broke again so we put the old saltwater motor guide back on it! Something causes the boards to burn on the Vari-Max and then it only runs in reverse! Screw Motorguide