Ditching cable! Direct Tv or Dish Network?

[Fishaholic247]

Five years ago we moved into our new house and four years ago and 335 days ago we called direct(stick it to you) TV to set up our move. Leave the dish take your boxes call us 30 days before your move and you wont have to be without your TV. They even had commercials running about it at the time. Which we did and got a confirmation number. The day after we move in on the scheduled install there was no direct tv van in the driveway! I called and they tell me there is no record of my phone call and it will be 2 weeks before they can get to me to hook up my TV.
I tell them to stick it and they proceed to deduct $170.00 from my credit card for breach of contract. WHO really broke the contract? I will never use them again. I had been a Direct TV customer for 5 years.