Mark Dodge Service Dept....

[1fastmerc]

I used to work there when it was on Prien Lake Rd. I wouldn't buy a thing from that place. Everytime I see his commercial come on my bp goes up. He is a crook and teaches his business to follow in his foot steps. Whew. I feel better.


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[biglaketiger]

Well, I just got a call from Mike Smith Dodge in Beaumont where i was forced to bring my truck due to Mark Dodge saying I had 7 grand worth work to be done. All that needs to be done now is clean the turbo and said I could use a brake job. Wow, how can there be such a difference, it's not rocket science. Mark Dodge had to be trying to screw me. So I walk out with a $179 dollar brake job, they cleaned the turbo on warranty.

[Ray]

I had issues with the service dept., but that was before they changed the name.
But still the same owners.
They had me drive from Cameron to Lake Charles and be there at 7:30 am for a recall notice I got.
Got there at 7:00 am and at 2:00 I noticed the truck was just moved to the back and never worked on yet.
I asked what was up. They told me they didn't have the part. I was pissed. Asked why they made me drive that freakin far and they didn't have the part. He said they put the part on someone else's truck.
They lost any more business from me...
Might be better now. But still ain't goin to Mark Dodge...

[yellalilyslicker]

Try Weaver Motors in Kirbyville, Tx. This is a small dealership with a real good service dept.

[Ray]

I'd rather deal with the smaller family owned dealers too.
Better service and they remember who you are.

[whunter29]

Mr D there is a simple way to get around this issue and it's by installing a programmer and bypassing all of this egr and clean burn emission control stuff. I have a h.s programmer installed on a 07 dodge that
has 300000 miles on it and it is still running great. I had a issue a few weeks ago with it where I had brought it to have fuel pump changed as they broke the connection on the wire going to the fuel pump therefore I sure as he'll wouldn't do business with frenzel motors in abbeville la

[Ray]

I have a Ford. Dealership I bought it from comes and gets my vehicles from my house, drops off a loaner, and brings back when done. Warranty or not.
I am not brand loyal, but if a dealership treats me right, I become dealership loyal.
Last truck I bought, I stopped when it was closed, picked out a truck I wanted, called next day. Worked out a plan on the phone, that evening she was here with the truck and paperwork was signed on my kitchen table.
Deal was done my way. Service is #1 in my opinion.
If I was treated like BIglaketiger, no way I would go back to that dealership.
And I learned from his mistake. I would not buy there due to them putting the shaft to him.

[weedeater]

Originally Posted by Ray

I have a Ford. Dealership I bought it from comes and gets my vehicles from my house, drops off a loaner, and brings back when done. Warranty or not.
I am not brand loyal, but if a dealership treats me right, I become dealership loyal.
Last truck I bought, I stopped when it was closed, picked out a truck I wanted, called next day. Worked out a plan on the phone, that evening she was here with the truck and paperwork was signed on my kitchen table.
Deal was done my way. Service is #1 in my opinion.
If I was treated like BIglaketiger, no way I would go back to that dealership.
And I learned from his mistake. I would not buy there due to them putting the shaft to him.

which dealer did you buy from?

[1fastmerc]

Originally Posted by weedeater

which dealer did you buy from?

Must not been around here.

[Ray]

Originally Posted by weedeater

which dealer did you buy from?

Acadiana Ford. Kaplan, La. Sales person is Alice Guidry.
Tell her Raymond Duhon sent you. She's good people.

[Ray]

I usta have great luck with Billy Navarre in Sulphur too, but I dated the warranty clerk.
She picked up and dropped off truck. But I had bad luck with the truck.
In the 3 years I had it, drivers seat broke, transmission went out, rear end went
out second week I had it, a/c went out 4 times(in the summer each time.
It was a 3/4 ton Chevrolet.
When warranty went out, I traded on the truck I have now. 3/4 ton Ford.

[weedeater]

Originally Posted by Ray

Acadiana Ford. Kaplan, La. Sales person is Alice Guidry.
Tell her Raymond Duhon sent you. She's good people.

they come this far and do all the, wow but how bout oil change and routine maintenance

[setdahook]

you can by a delete kit for your truck and do away with all tha stuff!!

[biglaketiger]

Originally Posted by setdahook

you can by a delete kit for your truck and do away with all tha stuff!!

Going to do that but waiting till my warranty expires, still got too much that can go wrong to risk it

[Ray]

Originally Posted by weedeater

they come this far and do all the, wow but how bout oil change and routine maintenance

They do routine maint. also. Pick up and delivery. I will take it in if needed, but if I don't have time or I am offshore, they come get it.