Vivint security
 

Anybody use them?
If so how do you like it?

I use them so far so good the only downfall is the pad went out already after 2 weeks which is like an ipad in the house other than that its good. we just use our phones now to arm and disarm

Vivint security
 

Had a big deal on the news a while back on them. BBB was doing an investigation on them. Something like over 3,000 complaints. Might wanna look at the BBB site first.


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I did. I was just wondering about some 1st hand experiences. Thanks though.

I have them for over a year... Never had any problems and very quick response when I have accidentally set off the alarm. They don't call you on the phone, they check on you through the alarm system. You talk with them over a speaker in the main control pad.

I would recommend them.

Even have outdoor surveillance cameras through them that I can monitor from my cell phone.

I watched a crew of workers put in my swimming pool a year ago over my cell phone while I was out of town working.

I use them also and no complaints. The customer service is very friendly and the equipment is made by big name companies. Most complaints that I read about them is people that did not know about the contract when they signed.

I've had them for a couple of months now. I like it so far. No problems. BBB site had lots of issues but none for me yet. I like having the camera on and can check from my phone or iPad. I'd try to negotiate a shorter contract term than the 60 mos they try to punch. Ask for 36.

Yea. The sales guy didn't say a thing about the contract but I did my homework on that. It's got to be a good deal for me to sign a 5 year contract.

When I signed with them it was a 12 month contract.

Had them for a long time now and no complaints

If you don't mind me asking... How much do you pay a month? I have ADT and currently looking to switch.

Check into EPS in Lafayette, great product and service

Most of the local monitoring services have the same equipment that vivint has now without all the horror stories. One of their salesmen knocked on my door one day and had no brochures or information except the card that he used to discuss it with people. He also had no card or anyway for me to contact them for information. I told him that I would research it and to come back another day. He never came.

I call the cops on those guys.

NO WAY and I going to buy a security system from some guy who knocks on my door trying to sell it. I tell my wife to call the police when they show up at the house.

Why? He isn't breaking any law. And you're tying up an officer from doing a real call.

Couldn't you just close the door? ;)

In today's world I'm always suspicious of other peoples intentions. In the city where I live door to door solicitors are required to get a permit and let the local law enforcement know what neighborhoods they are working in. If the person is legit they tell me if not they pick them up.

Ok. That makes more sense.

Magazines and steaks are one thing, I tell them I'm not interested. Someone asking. If you have security and who it's with is something totally different - then asking to come in and check your security system out so they can "offer" something comparable - is a huge red flag no matter what kinda pamphlet he has.

acadiana security in Broussard is we have and I like it.