Shimano not supporting warranty.
A friend of mine has several Shimano Cantar rod that has "lifetime warranty", even stated on handle of rod. He brought it back in to Lake Charles Tackle to get replaced and they told him Shimano is no longer supporting the warranty. He contacted Shimano and they said to cut rod in half and send. He did and Shimano said it looked like an abuse of usage but there are no marks on the rod. Any one have problems or any answers, thanks in advance.
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