[marty f]

Originally Posted by southern151

Eman nailed it. I've had friends steered out of my shop before over scare tactics. Common tactics are, "We won't warranty their work." Insurance companies don't warranty work, ever. "We won't pay any additional money they may charge." If it's supplemental damage, yes they will. "We don't have a working relationship with that shop." Translation is, that shop won't give us discounts or, cut corners that we need cut to keep cycle times down(reducing rental vehicle time).

Love this advise