I don't think they were to happy with me it was a brand New truck first day out but I have to say I told their driver I was not hooking up the straps he had to and I would just pull when he told me to so all the stuff that's broke is on him! His words "ive always hooked up there and no one has ever ripped those parts off before they just spin if it doesn't move" my words were " well guess you've only had Ford's try to pull you out before" he didn't think that was as funny as I did
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