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Old 07-31-2013, 03:04 PM
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jlsch1 jlsch1 is offline
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Join Date: May 2009
Location: Trashy Baton Rouge, LA
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Funny Allstar Ford in Denham Springs, LA fixed the problem after they saw what happened and called Ford, told Ford the issue, and Ford fixed it.
Took a few weeks to get a refund, but a dealer that did not sell me the truck called Ford and got the repair and damage approved.
Robinson Brothers never did that which is the dealer that sold me the truck.
All I got was chewed out by Robinson Brother's Service Manager.

Had an air sensor go back and Robinson Brothers dropped the ball again said it was not covered under warranty and would cost $250 to fix.
I had to call the lady at Ford and get an approval number to get it fixed under warranty.
She question why my dealer Robinson Brothers was not doing this which is their job.
Service Manager said that sensors were not covered under warranty due to typically damage.
Next week after the repair the tire air sensor light came on and it was another tire air sensor that went bad.
Funny this time they called it a factory defect.

I bought a 2013 Ford Escape Titanium Package in May from another Ford Dealer and had a few minor problems.
Courtesy Ford in Breaux Bridge service dept quick, easy to deal with, and have not had the issues I had with Robinson Brothers to get things fixed.

Last edited by jlsch1; 07-31-2013 at 03:25 PM.
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