Im not in outside sales , but the majority of materials i bUy are thru an outside salesman. So maybe this will help you be successful at what you do . 99% of the time i have many options of where and who to buy the same product from i make my decision by 1) how good the salesman knows the product( troubleshooting ect) , 2) if i feel i can trust him, 3) if he bends over backwards for me and makes me feel im his most important customer, 4) tell me the truth ,dosent make promises he cant keep, 5) to me the most important he answers the phone everytime i call him and if cannot calls me back or text back promptly even on weekends/evenings. When i first started my business(s) it was all about price didnt matter who the salesman was but i found myself going crazy, overworking, running all over the place trying to track stuff down but i was gettin a good price, i couldNT see that it really was costing me money because of all my wasted time. Now i feel its worth paying a little more to recieve premium service. Now if one of my salesman quits working for a vendor i use , i follow the salesman if his service is good . Hope this helps
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