Question
We get this from time to time as well....Are they a preferred distributor???? I find they use that line as well....or they say that where they fall on the map encompasses the other guys territory....Or because of the type of transaction, our building location, my competitor is my distributor for this deal....or other bullshizzle excuse....The way I battle it is retention of information. It sounds to me like you had to put too much information out there because you had so much red tape to go through on the front side of the deal....Likely you are dealing with a specialized piece or equipment or product and when the industry sees the order, they realize what job it is being bid on.....It is a dog eat dog world out there and loyalty is not a readily available commodity....In the end, the end user gets hosed because next time your margins are fatter to cover fubars such as this....Can't deliver a great product at a great price because there is too much cut throat, brother in law, back office deals that wind up hymming up good people like you just trying to do their jobs...>Do like my wife does....move on but under no circumstance, do you EVER forget! Depending on the product, I usually find another to support from another manufacturer that focuses on relationships, trust and great products. Generally requires a little selling on your end....I FEEL YOUR PAIN, MORE THAN I'D LIKE TO ADMIT, REGULARLY....
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